As the Agile Delivery Manager for Q-SYS VisionSuite and the intelligent AV team, you will be responsible for coordinating our release cycle in collaboration with our team’s leadership, our four scrum teams including Software, Robotics and ML Engineers, Testers and DevOps Engineers, as well as stakeholders in the broader organization. You are also responsible for continuous improvement of our software development practices and ways of working, identifying and removing obstacles to progress throughout our processes and tools. You will serve as a mentor for all Scrum Masters by helping them evangelize and implement our teams’ standards and principles and for some teams take on the role of Scrum Master, facilitating the team’s regular meetings.

Your mindset

• You are passionate about fostering a culture of continuous improvement and excellence
• You believe in the power of data and metrics to inform decisions and drive performance.
• You thrive in collaborative environments and excel at bringing out the best in cross-functional teams.
• You are scrappy, proactive and hands-on, with a knack for identifying bottlenecks and implementing effective solutions.
• You have an eye for detail and prioritize reliability and efficiency in delivery processes.
• Your default approach is to simplify complex processes and automate where possible.

This a hybrid position based in Zurich

• Coordinate and manage our bi-weekly internal release cycle and quarterly market releases, as well as releasing patches and maintaining LTS releases.
• Proactively communicate delivery targets, commitments and progress
• Drive and optimize the release process for efficiency, reliability, and scalability.
• Collaborate with stakeholders across the organization to prepare release documentation and artifacts.
• Identify and remove impediments and shield the team from external interruptions to maintain productivity
• Enable and support asynchronous communication, work to minimize regular meetings and ceremonies and ensure they are well-run and efficient.
• Drive metric-informed continuous improvement across all scrum teams.
• Collaborate with DevOps engineers to track effective quality and delivery metrics.
• Mentor team members who have Scrum Master responsibilities and serve as the Scrum Master for some of our scrum teams, facilitating regular meetings including daily stand-ups, backlog pruning, sprint planning, reviews, and retrospectives.
• Where appropriate, coach the teams to improve collaboration and outcomes.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum 2 years of experience working in the engineering organization of a software company using common agile methodologies
• Minimum 3 years of experience in a cross-functional role related to delivery and software development processes, e.g. as a Release Manager, Delivery Manager or Scrum Master
• Experience using agile tools (Jira preferred) and techniques (e.g. burndown charts, cycle time and MTTx) to track software development quality and delivery
• Solid understanding of the software development life cycle (SDLC) and release management processes.
• Good general understanding of the role of product managers, engineers, testers and product marketers
• Deep understanding of Agile methodologies, especially Scrum and Kanban
• Experience in collaborating with DevOps teams and understanding of CI/CD pipelines.
• Strong analytical skills with experience in data analysis and metric development.

Plus

• Experience in software development working with Python, C++ or similar
• Experience in DevOps working with CI/CD pipelines and/or cloud
• Experience in a product or project management role